The Decorator’s Edge

1.

LABOUR COST 

AS FROM APRIL 2024 ALL INVOICES WILL BE AUTOMATICALLY SENT VIA EMAIL AND WILL HAVE A DUE DATE.

DUE TO HIGH DEMAND AND LONG WAITING TIMES THE DECORATOR’S EDGE OFFERS A CANCELLATION LIST, IF YOU HAVE BEEN PUT ON THIS LIST YOU WILL BE WAITING FOR A SLOT TO BECOME AVAILABLE USUALLY WHEN WEATHER IS BAD OR JOBS FINISH EARLIER THAN PLANNED.

2.

QUOTES

THE DECORATOR’S EDGE PRODUCERS FIXED QUOTES FOR EXTERIOR AND INTERIOR JOBS.

THE PRICE GIVEN FOR INTERIOR / EXTERIOR MATERIALS IS NOT A BINDING COST DUE TO THE COST CAN VARY DUE TO DISCOUNT GIVEN, STOCK ITEMS, INCREASED PRICERS AND NEEDING MORE MATERIALS

THE LABOUR COST OF THE JOB WILL BE BINDING AS THE COST IS DETAILED ON THE JOB DESCRIPTION ON THE QUOTE.

4.

CANCELATION TERMS AND CONDITIONS

By making a reservation with the decorator’s edge, you accept and agree to the relevant cancellation terms and conditions.

The general cancellation terms and conditions with the decorator’s edge are as follows if you have booked work with the company the decorator’s edge for any contracted work down payment or (wholly or partly) cannot be refunded including any materiel cost.

5.

REMOVAL OF GOODS SERVICE

THE COMPANY THE DECORATOR’S EDGE CANNOT TAKE ANY RESPONSIBILITY FOR ANY DAMAGE OR FAULTS TO EQUIPMENT AS ADVISED ROOMS AND WORK AREA MUST BE CLEARED PRIOR TO STARTING ANY DECORATION WORK ON YOUR HOME OR OFFICE.

WASTE REMOVEL.

REMOVEL OF ANY PAINT IS NOT PROMITED DUE TO HAZARDOUS WASTE REGULATIONS 2023 SET BY THE GOVENMENT FOR REGISTERED BUISINESS AND WILL BE LEFT ON SITE FOR THE CUSTOMER FOR THERE DISPOSAL.

PLEASE CHECK WITH YOUR LOCAL COUNCIL RECYCLING CENTRE FOR RESTRICTION ON TRADE WASTE MATERIALS.

POLYTHENE SHEETING AND FLOOR PROTECTION WHICH IS USED ON A DAY TO DAY BASIS ARE COMPLETELY RECYABLE AND WILL REQUIRE CUSTOMERS/COMPANYS RECYCLE BIN FOR DISPOSAL AND ON LARGER PROJECTS MINI SKIP IS ALLWAYS ADVISED.

THE REMOVAL OF ANY GOODS WILL NEED TO BE DISCUSSED BY THE CUSTOMER PRIOR TO ANY JOB STARTING AS THIS WILL REFLECT ON THE QUOTE GIVEN AND THE WORKING AREA MUST BE FULLY CLEAR PRIOR TO DECORATION WORK COMMENCING.

IF EQUIPMANT OR FUNITURE CAN NOT BE REMOVED FROM THE ROOM THAN THE DECORATORS EDGE WILL NOT BE RESPONSABLE FOR ANY DAMAGE.

THE DECORATOR’S EDGE IS ONLY RESPONSABLE FOR THE FLOOR AREA WHICH WILL BE COVERED UNDER THE COMPANYS PUBLIC LIABILITY INSURENCE.

THE COMPANY WILL ADVISE YOU ON WHAT METHODS ARE BEST TO COVER THE AREA PRIOR TO STARTING ANY INTERIOR AND EXTERIOR WORK TO AVOID DAMAGE CAUSED.

ANY LARGE FURNITURE WHICH CANNOT BE REMOVED FROM THE WORKPLACE WILL BE COVERD IN NEW POLYTHENE SHEETING 100% RECYCLABLE AND DUST SHEETS ARE NOT PERMITTED ON ANY JOB SITE DUE TO HEALTH AND SAFTY GROUNDS.

ANY CARPET AND HARDFLOOR AREAS WILL ALWAYS BE COVERED IN FLOOR PROTECTION WHICH WILL BE PRICED ACCORDINGLY PER 100MTR ROLL USED 100% RECYCLABLE.

6.

ADVERTISING TERMS AND CONDITIONS

Advertising may consist of screwing PVA banner or timber framed banner as shown in the pictures to the exterior fence panels or interior fence panelling.

If you have any concerns or problems regarding these types of methods of advertising outside of your property when the redecorating needs are commencing then please don’t hesitate to say as this will not be a problem as the alternative can be a small A FRAME advertising board which will only be displayed at floor height at the closest access point to the property or business.

7.

CHOICE OF COLOUR AND PAINT MIXING

THE COMPANY THE DECORATOR’S EDGE CAN NOT TAKE ANY RESPONSIBILITY FOR PAINT MIXING DUE TO COLOUR VARIATIONS IN SHADES IN DIFFERANT BRANDS OF PAINT AND LIGHT CONDITIONS.

THE COMPANY THE DECORATOR’S EDGE AND ALL SUBCONTRACTORS CAN NOT GUARANTEE THE CORRECT COLOUR SHADE AS THE COLOUR CARDS SAMPLES ARE ONLY FOR ILLUSTRATION PURPOSES ONLY.

THE COMPANY THE DECORATOR’S EDGE WILL ACCEPT ANY CHOISE OF COLOUR CHOSEN FROM DIFFERNT SUPPLIER BRANDS.

THE DECORATOR’S EDGE WILL CONSIDER USING A PREFERRED CUSTOMERS CHOISE OF BRAND PAINT IF THE CUSTOMER IS SUPPLYING THE PAINT BUT WILL NOT USE ANY RETAIL PAINT DUE TO THE FINISH IS NOT AT A PROFESSIONAL STANDARDS OR COVERAGE THAT THE DECORATORS EDGE AND ANY OF THERE SUBCONTRACTOR S WORK TO.

COLOUR MIXING IN PAINT CAN CHANGE BECAUSE OF THE FOLLOWING FACTORS WHICH ARE OUT OF THE CONTROL OF THE DECORATORS EDGE WHICH ARE AS FOLLOWS

• PIGMENTS IN DIFFRENT TYPES OF PAINT
• ARTIFICIAL LIGHT,
• AREA AND SPACE,
• NATURAL LIGHT
• PAINT FINISH
• SHADOWS
• ROOM LIGHT DIRECTION
• AND MUCH MORE

8.

EXAMPLE AND GUIDE FOR COLOUR CHOICE

Have you ever been in someone’s home and decided you absolutely had to have their wall colour in your own home? 

But when you painted your own room, the colour looked quite different? 

Colours seem to change under different light conditions. That’s why it’s never good to choose a colour while standing in a paint store.

You really need to look at colour samples in the actual space you decide to paint. It’s also good to look at it in the daytime and the nighttime, and with lamps on and off, it’s impossible for a paint colour to look the same in all lighting conditions.

Choosing paint colour in natural sunlight is ideal. Natural sunlight provides the neutral balance between warm and cool ends of the light spectrum (yellow and blue, respectively).

If you paint two rooms – one with a northern face exposure and one with a southern face exposure – the wall colour will look different in each room. 

Even natural sunlight isn’t consistent.  It changes throughout the day and varies if it’s cloudy or clear.  The shadows created by an overcast day impacts how the wall colour looks, as well.

Incandescent and halogen lights enhance reds and yellows and mute blues and greens.  Fluorescent lights enhance blues and greens and mute reds and yellows. 

To further complicate things, wall colour lit from above is going to look a bit different than wall colour lit from floor and table lamps.

THE COMPANY THE DECORATOR’S EDGE CAN NOT GUARANTEE THE CORRECT COLOUR AND SHADE.

9.

ALL PLANTS AND SRUBS AND GARDEN TERMS

THE COMPANY THE DECORATOR’S EDGE AND ALL SUBCONTRACTORS CAN NOT TAKE ANY RESPONSIBILITY FOR ANY BROKEN PLANTS, PLANT POTS OR GARDEN FURNITURE.

THE DECORATOR’S EDGE WILL DISCUSS THIS PRIOR TO STARTING AND PLEASE FEEL FREE TO SEND YOUR CONCERNS VIA EMAIL OR IN PERSON.

PLEASE VISIT THE WEBSITE THEDECORATORSEDGE.CO.UK FOR THESE TERMS AND CONDITIONS

RECORDING TERMS AND CONDITIONS

PLEASE NOTE ALL JOBS WITH CARPET OR ANY TYPE OF HARD-WEARING FLOORING WILL BE RECORDERD PRIOR TO STARTING FOR INCURANCE TERMS AND CONDITION PURPOSES

THIS MAY CONSIST OF A WALK OVER SURVEY TOO CHECK CONDITION OF ALL FLOOR TYPES CONDITION.

ROOF TILES AND GUTTERS

THE COMPANY THE DECORATOR’S EDGE AND ALL SUBCONTRACTORS CAN NOT TAKE ANY RESPONSIBILITY FOR ANY BROKEN TILES OR GUTTER OR GUTTER CLIPS

THE DECORATORS EDGE WILL DISCUSS THIS PRIOR TO STARTING AND SOME ROOFS CAN BE ACCESS SAFTLY WITHOUT SCAFFOLDING BUT SOMETIMES THE TILES WILL BRAKE DUE TO ANGLE OF ROOF AND PRESSURE ON THE ROOF TILES.

THE DECORATOR’S EDGE ASK IF YOU HAVE ANY CONCERNS TO DISCUSS THIS PRIOR TO STARTING AND SEND YOUR CONCERNS VIA EMAIL.

10.

SNAG LIST & GUARANTEE

A SNAG LIST IS AN INVENTORY OF THE THINGS YOU ARE NOT HAPPY WITH WHEN WORK IS FINISHED OR IS DUE TO FINISH

THE COMPANY DOESN’T OFFER A GUARNTEE BUT THE PAINT USED SOULD BE COVERED UNDER THE MANUFACTURER’S WARRANTY.

THE COMPANY THE DECORATOR’S EDGE WILL ALWAYS ADVISE ALL CUSTOMERS TO CHECK THE WORK FOR SNAGS PRIOR TO FINISHING ANY JOB

THIS GIVES THE DECORATOR’S EDGE THE REASSURANCE THAT THE CUSTOMER EXPECTATIONS HAS BEEN FULFILLED.

IF ANY PART OF THE WORK YOU ARE UNHAPPY WITH AFTER THE DECORATOR’S EDGE HAS COME AWAY FROM THE JOB THAN A CHARGE WILL BE PAYABLE ON THERE RETURN WITH NO EXCEPTIONS

BY ACCEPTING INTERIOR OR EXTERIOR QUOTE GIVEN BY EMAIL OR POST YOU AGREE TO ALL TERMS AND CONDITIONS

Thank you

Director Mr Mark Ronald Kelly

The Decorator’s Edge

Alderley Edge